Zendesk Consultants & Advanced Partner

UK and US Zendesk consultants. Implementation, optimisation and migration from a certified Zendesk Advanced Partner.

We're your certified Zendesk experts.

The SaaSy People are a Zendesk Advanced Partner. Our UK and US-based Zendesk consultants implement, migrate and optimise Zendesk for businesses worldwide.

Whether you're choosing a Zendesk consultant for your first implementation or need experienced Zendesk experts to optimise an existing setup, our certified team has delivered hundreds of Zendesk projects across customer service, support and CX operations.

Book your free consultation call 📆

Why us?

Most Zendesk consultants build a tidy ticketing system. We design Zendesk to actually serve modern customer experience operations.

As a Zendesk Advanced Partner combining certified expertise with daily outsourced support delivery for 250+ brands, we know what makes a Zendesk workspace work in practice, not just on paper. ISO 27001 certified.

Ready to learn more?

Businesses who can deliver experiences that are fluid, consistent and continuous will deliver the value that modern customers expect.

We're on hand to talk through your requirements, just click on the button below to connect to one of our award winning team!

Start a live chat 💬

Schedule your free consultation with a SaaSy Expert.

We start by understanding your business and listening to what you're looking to do with Zendesk.

Your SaaSy Expert will discuss how we can help, how we differ from other Zendesk consultants and why businesses worldwide choose us as their Zendesk partner.

FAQ's

Are you a certified Zendesk partner?

Yes. The SaaSy People are a Zendesk Advanced Partner, with certified Zendesk consultants. We implement, optimise and migrate Zendesk for businesses worldwide, from fast-growing SaaS to enterprise. Speak to our team via live chat or book a free consultation to learn more about working with a certified Zendesk consultancy.

Who can help me implement Zendesk?

The SaaSy People can manage your full Zendesk implementation, end to end. Our certified Zendesk consultants handle discovery, solution design, configuration, integrations, testing and team training, so your business can go live on Zendesk with confidence. We work with you in phases to deliver value quickly, then iterate.

Do you offer ongoing Zendesk support and optimisation?

Yes. We provide ongoing Zendesk support, health checks and optimisation through our Managed Services, billed hourly from £49 per hour. Many clients start with an implementation or migration project and then move to a light-touch ongoing partnership where we continue to refine their setup, build new features and support their internal team. To discuss ongoing Zendesk support, you can book a discovery call or start a live chat with our team.

How much does a Zendesk consultant cost?

Our Zendesk consultancy is project-priced from £995 per day for a certified SaaSy consultant. For ongoing Zendesk administration and optimisation once you're live, we offer Managed Services from £49 per hour. Final pricing depends on scope and the size of your Zendesk setup. Book a free consultation for a fixed quote tailored to your business.

Can you set up Fin AI for Zendesk?

Yes. The SaaSy People are an award-winning Fin AI consultancy and recently named Intercom Solution Partner of the Year. We can configure Fin AI for Zendesk via Fin for Platforms, mapping your Zendesk ticket types and Help Centre content into Fin so your AI agent can resolve common queries and create or update Zendesk tickets when needed. Learn more on our Fin AI Expert Services page or book a consultation to discuss your setup.

Can you help us with Zendesk reporting and automation?

Yes. We design and implement Zendesk reporting, dashboards, triggers, automations and macros so your team can work efficiently and your leaders have clear visibility on performance. Whether you need a single dashboard built or a full reporting and automation strategy across your Zendesk setup, our certified Zendesk consultants can help. Book a consultation to discuss your reporting and automation needs.