Intercom Consultants & Solution Partner of the Year
Implementation, optimisation, migration and Fin AI configuration from Intercom's Solution Partner of the Year.
Implementation, optimisation, migration and Fin AI configuration from Intercom's Solution Partner of the Year.
The SaaSy People are a certified Intercom partner and recently named Intercom Solution Partner of the Year. Our UK and US-based Intercom consultants implement, optimise and migrate businesses onto Intercom, with deep specialism in Fin AI configuration.
We've delivered hundreds of Intercom projects and act as long-term Intercom experts for thousands of businesses, from fast-growing SaaS to enterprise.
Wherever you’re based, we’re an Intercom Solution Partner with teams on both sides of the Atlantic. In the UK, our consultants work from Birmingham, Reading and Stockport, with day rates from £995. In the United States, our team in Austin, Texas covers EST, CST, MST and PST business hours, with day rates from $1,295. Fixed-price options are available for well-defined projects. Read our UK Intercom and Fin buyer’s guide or our US Intercom and Fin buyer’s guide to see how to choose the right partner.
We've also developed a host of best practices for Intercom across a number of industries and offer fully managed Intercom migrations.
Most Intercom consultants will configure the platform. We do that, then go further.
As Intercom's Solution Partner of the Year, we combine certified Intercom and Fin AI expertise with hands-on outsourced support experience, which means we know what an Intercom workspace looks like when it's actually serving real customers, not just looking tidy in setup. ISO 27001 certified.
Businesses who can deliver experiences that are fluid, consistent and continuous will deliver the value that modern customers expect.
We're on hand to talk through your requirements, just click on the button below to connect to one of our award winning team!
The SaaSy People can implement Intercom for you from end to end. Our UK and US-based Intercom consultants handle discovery, solution design, configuration, integrations, testing and training so your team can start using Intercom with confidence.
You should use a certified Intercom partner who understands both the platform and modern support operations. As an award winning Intercom advanced partner, we set up Intercom correctly from day one – including inboxes, routing, bots, reporting and security – so you don’t have to rebuild it later.
If you already use Intercom, The SaaSy People can review and optimise your existing setup. We analyse your current workspace, identify gaps and quick wins, and then optimise your workflows, automation and reporting to improve performance and ROI.
Yes – we specialise in Zendesk to Intercom migrations. We manage the full process, from scoping and data mapping through to test runs, final cutover and post‑migration optimisation, so your team can move off Zendesk and onto Intercom with minimal disruption.
Yes. We regularly help teams migrate from Freshdesk to Intercom, including moving tickets, contacts and key configuration where appropriate. Our UK-based team plans and executes the migration so you keep the data you need and gain a cleaner, more efficient Intercom setup.
We provide ongoing Intercom support and optimisation, not just one‑off projects. Many clients choose us as their long‑term Intercom partner so we can continue to refine their setup, add new features and support their internal teams.
Yes. We integrate Intercom with tools such as CRMs, e‑commerce platforms and internal systems so your data flows smoothly and your agents have the full context they need. As a award winning Intercom partner, we can advise on best‑practice integrations for your specific stack.
You can start by booking a free consultation call or starting a live chat with our team. We’ll discuss your current situation, whether you need implementation, setup, optimisation or migration, and then propose a clear plan and next steps.
Yes. The SaaSy People are Intercom's Solution Partner of the Year, a globally recognised credential, and we serve UK and US businesses from offices in Birmingham, Reading, Stockport and Austin, Texas. We've implemented Intercom for US & UK SaaS scaleups, ecommerce businesses and enterprise support teams. Book a free consultation with a SaaSy Intercom expert to learn more.
Our Intercom expert services start from £995 per day in the UK and $1,295 per day in the US, with ongoing managed support from £49 / $79 per hour. Fixed-price options are available for well-defined projects. UK clients are supported via our UK teams while US clients are supported by our US teams.
The SaaSy People are an Intercom Solution Partner serving businesses across the United States and the UK, and were named Intercom’s Solution Partner of the Year. Our US team in Austin, Texas works across EST, CST, MST and PST business hours, backed by our UK teams in Birmingham, Reading and Stockport. We implement, optimise and migrate businesses onto Intercom and configure Fin AI. US consultant day rates start from $1,295 (UK from £995), with fixed-price options for well-defined projects. We’re ISO 27001 certified.
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