Our transparent & fixed monthly costs ensure a predictable invoice.

Shared Agent
per month
per month

Starting price for a shared team member working on your account for a set number of hours 5 days a week.

Supporting your customers via email, phone, live chat and social media.

This model is best for businesses looking for a lower fixed cost per month and have a predictable number of interactions.

Dedicated Agent
per month
per month

Starting price for a dedicated team member working 8 hours per day, 5 days a week.

Supporting your customers using any channels you choose.

This model is best for businesses with varying interaction volumes, who want agents dedicated to their account that can perform a number of activities including proactive support.

Looking for our Expert Services pricing?

Whether you're looking to use Zendesk, Freshdesk,, Intercom or Vonage for the first time and want to ensure it's fully configured to meet your specific needs, or you're already using and want to optimise your setup to get the best ROI. Wherever you are in your journey, we can help.

Get pricing >
Power up your start up

Take a look at our SaaSy for Startups program to see how eligible startups can receive 50% off our Shared Agent plan for up to 12 months!

Learn more >
Looking for weekend or out of hours coverage?

Many of our customers utilise our services over the weekend and through the night. Our reps are online 24/7/365.

Get a quote >

Outsourced Customer Support Pricing Comparison

In House

£3200+ per month

The SaaSy People

from £1099 per month

1 Support Agent Salary
£2000 p/m
Support Platform License
£99 p/m
Agent Work Equipment
£249 p/m
Telephony Platform
£99 p/m
Office Space For Agent
Ongoing Training Costs
£150 p/m
Ongoing Management Costs
£200 p/m
Recruitment Costs
£80 p/m

Why outsource with us?

By partnering with The SaaSy People you can easily build a long term solution that’s both scalable and flexible – without having to hire new in-house team members!

Meet our tech stack

We use best-in-class 100% cloud based software to ensure a seamless & scaleable service delivery.

Ready to get started with
The SaaSy People?

Experts in the entire customer service journey, see amazing results when you select us as your partner.

We're platform agnostic so can use your existing CRM or ticketing platform if you have one in place, or our own platform if you don't. Get started in as little as one week!

Start a live chat 💬
Schedule a callback 🕑