Exceptional customer experiences.

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Modern customers are demanding. We're your 24/7 trusted partner, helping to delight your customers across every channel.

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"I cannot recommend The SaaSy People highly enough."

Cognita

cognita.com

"We have been more than pleased with the introduction of The SaaSy People into our support team"

Fyld

fyld.ai

"Great company to work with. Would certainly recommend them."

Three Sixty Optical

three-sixty.org.uk

"The SaaSy People made the set-up process incredibly simple."

Albaray

albaray.co.uk

"Making the move to The SaaSy People has been a game-changer for us."

Troo Healthcare

troohealthcare.com

"The SaaSy People form an integral part of our strategy as we scale."

Triptease

triptease.com

"We've worked with The SaaSy People for around a year now. It's been a great experience!"

BMS Sublimation

printerowners.co.uk

"The team at The SaaSy People have transformed our customer service."

Corona Test Centre

coronatestcentre.com

"We would definitely recommend The SaaSy People!"

Storrito

storrito.com

Increase customer advocacy.
Grow faster.

Get started in as little as one week

Our award winning onboarding team ensures you're up and running quickly.

Scale quickly & easily

Scale up as you need. We grow with your business, ensuring we're always at the right capacity.

Every channel covered

We can communicate with your customers across all of your existing channels including social media.

Drive revenue growth

CX is the new battlefield of business. Get it right and see your revenues grow alongside customer loyalty.

We're here to make your customer experience a differentiator.

An amazing customer service experience drives customer loyalty. Our team of award-winning customer support experts match your brand's voice and ensure your customers are the service they receive.

In addition, we also offer Expert Services to implement and configure monday.com, Intercom, Zendesk & Vonage to ensure you stay ahead of your competition and meet the demands of the modern customer.

About Us

Trusted across industries.

We have been more than pleased with the introduction of The SaaSy People into our support team.

They onboarded rapidly, developing their understanding of FYLD in order to maintain the high standards of CS we expect.

We only initially brought The SaaSy People in to aid with 1st line support and they launched themselves to 2nd line within a month.

We couldn't be happier!

FYLD

fyld.ai

The SaaSy People form an integral part of our strategy as we scale and grow.

They took the time to understand the industry we operate in and now manage the majority of our ongoing Customer Support queries quickly and effectively.

The SaaSy People are crucial as they allow our Customer Success Managers to focus on more strategic initiatives with our partners rather than being tied down by ongoing customer queries.

Triptease

triptease.com

As a start up business we weren't sure how to approach our customer service set-up, but knew we wanted it to be managed by a team with experience.

The SaaSy People made the set-up process incredibly simple and were able to launch all channels with us in a fast but professional way.

Our customer service rep got started responding to queries straight away and I've been incredibly impressed with how quickly she has got to learn the business and our Tone of Voice.

Albaray

albaray.co.uk

It’s great to be working with The SaaSy People, they understand how we work and our company’s values.

We can always rely on SaaSy and easily reach them via Slack. Great service!

Our customers haven’t noticed that we have an external partner working on our behalf.

Thank you and keep it up!

Fluid Hygiene

fluidhygiene.com

Read all our testimonials ⭐

Take a look at our amazing recent NPS comments.

Customer retention is 5x cheaper than customer acquisition.

1 million +

support call minutes

We've handled over one million minutes of customer support phone calls in 2022.

star glassdoor profile

We proudly showcase our employee satisfaction on our Glassdoor profile and have been accredited OpenCompany status.

24x7

coverage

We're here whenever your customers need us - 24 hours a day, 7 days a week, 365 days a year. We grow with you, ensuring you can always meet peaks in demand.

Our latest news & blog posts

May 31, 2023

Fail To Plan, Plan To Fail

May 18, 2023

Protecting Our Planet

May 10, 2023

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The SaaSy People?

Experts in the entire customer service journey, see amazing results when you select us as your partner.

CX is the new battlefield of business. Get it right and see your revenues grow alongside customer loyalty.

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