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Exceptional customer experiences.

Every time.

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Let us handle your customer support. Our 24x7 UK based teams match your brand's voice and delight your existing customers!

"The SaaSy People made the set-up process incredibly simple."

Albaray Logo

Albaray

albaray.co.uk
5 Star Rating

"Making the move to The SaaSy People has been a game-changer for us."

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Troo Healthcare

troohealthcare.com
5 Star Rating

"The SaaSy People form an integral part of our strategy as we scale."

Triptease Logo

Triptease

triptease.com
5 Star Rating

"The team at The SaaSy People have transformed our customer service."

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Corona Test Centre

coronatestcentre.com
5 Star Rating

"We would definitely recommend The SaaSy People!"

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Storrito

storrito.com
5 Star Rating

Increase customer advocacy.
Grow faster.

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We're here to make your customer experience a differentiator.

An amazing customer service experience drives customer loyalty. Our UK based team of award-winning customer support experts match your brands voice and ensure your customers are delighted with the service they receive. Partnering with us will ensure you stay ahead of your competition and meet the demands of the modern customer.

Trusted across industries.

5 Star Rating

The SaaSy People form an integral part of our strategy as we scale and grow.

They took the time to understand the industry we operate in and now manage the majority of our ongoing Customer Support queries quickly and effectively.

The SaaSy People are crucial as they allow our Customer Success Managers to focus on more strategic initiatives with our partners rather than being tied down by ongoing customer queries.

Triptease Logo
Triptease
triptease.com

The team at The SaaSy People have transformed our customer service.

We're able to rely on them for a consistent and friendly service which has helped us improve our customer satisfaction.

We now have many 5-star reviews simply because of their excellent service!

CTC Logo
Corona Test Centre
coronatestcentre.com

Making the move to The SaaSy People has been a game-changer for us as we had struggled under the weight of excess service calls for months and were stretched to breaking point.

It is great to be back focusing on the business and having a reliable partner to manage the customer service requirements of our clients.

We would certainly recommend The SaaSy People.

Troo Logo
Troo Healthcare
troohealthcare.com

As a start up business we weren't sure how to approach our customer service set-up, but knew we wanted it to be managed by a team with experience. We also knew we wanted to offer our customers multiple contact methods from social media to email and also a dedicated phone line.

The SaaSy People made the set-up process incredibly simple and were able to launch all channels with us in a fast but professional way. Our customer service rep got started responding to queries straight away and I've been incredibly impressed with how quickly she has got to learn the business and our Tone of Voice.

I'd thoroughly recommend The SaaSy People to any new business who feels daunted at the prospect of managing customer services and who wants to make sure their customers are in safe hands!

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Albaray
albaray.co.uk

The SaaSy People are doing a great job!

With their help we were immediately able to completely delegate our support tasks. Which freed up 3-4 hours per day to work on improving our product. Beforehand we only looked into the support inbox 2 times per day to minimize interruptions, naturally this increased response times.

With the help of The SaaSy People our customers now receive an answer in a timely manner, which helps improve our overall customer experience.

It is great to be back focusing on the business and having a reliable partner to manage the customer service requirements of our clients.

We would definitely recommend The SaaSy People!

Storrito Logo
Storrito
storrito.com

Take a look at some of our recent NPS comments.

Customer retention is 5x cheaper than customer acquisition.

500,000 +
support call minutes

We've handled over half a million minutes of customer support phone calls in 2020.

5
star glassdoor profile

We proudly showcase our employee satisfaction on our Glassdoor profile and have been accredited OpenCompany status.

24/7
coverage

We're here whenever your customers need us - 24 hours a day, 7 days a week. We grow with you and can increase coverage when needed.

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The SaaSy People?

See amazing results when you select us as your partner. We can start handling your customer support enquiries in as little as one week, using your existing tools or our Salesforce platform.

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