Transparent and competitive pricing.
Unlike many other outsourcing partners, we publish our pricing models right here on our website.
£899 per month
Starting price for a shared team member working 5 days a week based in the UK. Supporting your customers using email and live chat. You then pay an amount per response sent or per support case, or conversation, completed and closed.
This model is best for businesses who want a lower fixed cost per month and want their monthly invoice to vary depending on the volume of requests handled.
£2499 per month
Starting price for a dedicated team member working 8 hours per day, 5 days a week based in the UK. Supporting your customers using any channels you choose. All for a single flat monthly fee.
This model is best for businesses who want a fixed cost per month, with agents supporting customers via multiple contact methods.
Outsourced Agent vs Inhouse Agent
£3000+ per month
Support ticket system license £150 pm
1 FTE (UK based) support agent salary £2000 pm
Agents work equipment (computer, headset, etc.) £200 pm
Office space for agent £400pm
Ongoing training costs £150 pm
Management Costs £250pm
Setup 4-8 weeks depending on notice periods
The SaaSy People
from £899 per month
Support ticket system license INCLUDED
Support agent (UK based) salary INCLUDED
Agents work equipment (computer, headset, etc.) INCLUDED
Office space for agent INCLUDED
Ongoing training costs INCLUDED
Management Costs INCLUDED
Setup in as little as 2 weeks
Predicting the need for in-house agents is difficult and often expensive.