Transparent and competitive pricing.
Unlike many other outsourcing partners, we publish our pricing models right here on our website.
£1199 per month
Starting price for a shared team member working on your account for a set number of hours over 5 days a week based in the UK. Supporting your customers via email, phone and live chat.
This model is best for businesses looking for a lower fixed cost per month and have a predictable number of interactions.
£2599 per month
Starting price for a dedicated team member working 8 hours per day, 5 days a week based in the UK. Supporting your customers using any channels you choose.
This model is best for businesses with varying interaction volumes, who want agents dedicated to their account.
Outsourced Agent vs Inhouse Agent
£3000+ per month
Support ticket system license £150 pm
1 FTE (UK based) support agent salary £2000 pm
Agents work equipment (computer, headset, etc.) £200 pm
Office space for agent £400pm
Ongoing training costs £150 pm
Management Costs £250pm
Setup 4-8 weeks depending on notice periods
The SaaSy People
from £1199 per month
Support ticket system license INCLUDED
Support agent (UK based) salary INCLUDED
Agents work equipment (computer, headset, etc.) INCLUDED
Office space for agent INCLUDED
Ongoing training costs INCLUDED
Management Costs INCLUDED
Setup in as little as 2 weeks
Predicting the need for in-house agents is difficult and often expensive.