Answer 100% of chats with our UK based live chat concierge service.
Live chat is fundamental to delivering outstanding customer experience.
First and foremost, live chat enables your customers to contact you effortlessly. No longer do they need to pick up the phone to get help or dig out an email address or support portal URL – with live chat they can open communications right from within your app regardless of the device they’re using.
Leaving visitors waiting for a response however can quickly cause frustration, you can ensure this never happens by using our live chat concierge service!
You can either implement our Whitelabel chat solution into your website and app, or provide us with credentials to access your existing chat solution. We already have vast experience in the below chat platforms:
- Salesforce Live Agent
- Pure Chat
Once we’re up and running we will answer live chats for you, only directing those we either cannot handle or deem to be a sales lead to you.