SaaSy Experts on Demand - Managed Services

“Identifying and selecting the right combination of technology tools and platforms can significantly enhance a business's operational efficiency, ability to scale, and overall competitiveness in its market”—Forbes.

Building a robust tech stack is essential for business success; however, maintaining and adapting your tech is where the gear shift occurs. Purchasing licences is just the beginning of utilising your tech stack for revenue generation and efficiency enhancements. Over the years, business leaders have had to shift into a tech-fueled mindset when looking at accelerating business growth. However, what if you had an expert to optimise your stack further and gain the most out of your tech investments? SaaSy Managed Services provides experts on demand to help answer queries, troubleshoot problems, recommend best practices and more - whenever you need it, around the clock. 

‍Time-Saving

Statista state, 75% of companies are likely or highly likely to adopt technologies like big data analytics, cloud computing, e-commerce, digital trade and AI between 2023 and 2027 and over 86% plan to adopt digital platforms and apps in the same timeframe. What does this mean? At a time when technology is rapidly evolving, businesses need to ensure they remain proactive and up-to-date with their tech and maintain their stack effectively to enhance business success. SaaSy Managed Services eliminates the hassle of hiring someone internally. Focus your time discussing your needs with a certified expert, and let SaaSy do the rest. Create efficiencies with your tech by choosing as little as one hour per month to ensure your SaaS platforms are aiding your business in reaching new heights of excellence and revenue growth.

‍Expert Team

Our dedicated team of experts has worked on hundreds of migrations, integrations, and optimisations across monday.com, Zendesk, Intercom and Vonage. What does this mean for you? Firstly, a considerable amount of time is saved on testing and learning as our SaaSy Experts have first-hand expertise in the software we partner with. 

‍“Procurement Specialists often lack access to the expert engineering knowledge and benchmarkable facts that drive the true cost of software development.” - McKinsey.

Secondly, our SaaSy Experts are fully certified specialists in our partner's software, meaning they understand best practices and ensure your needs are always met. Allow our experts to become your insurance policy for your tech stack - our Experts provide on-demand advice, exceeding your expectations every time. 

Certified Partners

In the ever-evolving world of SaaS, staying updated with the latest features and enhancements is essential. Our SaaSy Experts are fully certified in all our offerings and undergo continual training to ensure they’re up to date with regular changes, updates, and new services from our partners. 

“Automation is no longer a nice-to-have; it’s a must-have. With real-time data, automation technology can trigger immediate automation based on real-time changes in customer behaviour or market conditions. Paired with artificial intelligence (AI), companies can use more advanced systems that are not only capable of performing repetitive tasks, but also use AI to learn, adapt, and make decisions based on real-time data.” - Harvard Business Review 

Don’t let automation and data sets become overwhelming! Our deep technical knowledge of our supported platforms ensures your business needs are always met. Use our certified expertise to fuel efficiencies within your business and ensure your SaaS platforms evolve and remain competitive, with the ability to utilise Managed Services hours across multiple platforms.

Help on Demand

SaaSy Managed Services offers dedicated experts at your fingertips. Our team of experts are on hand and ready to help in your timezone. We provide rapid response support from our certified expert team alongside a 24-hour response SLA as standard, meaning you’re never left in the dark, with the ability to roll over 50% of your unused time for up to 1 month.

How We Work:

1. Tiered Packages: Provides options for different levels of support with varying monthly allowances to accommodate businesses of various sizes and needs.
2. Simplified Requests: Submit issues directly to a SaaSy Expert and receive updates within the 24-hour SLA.
3. Expert Consultants: You'll work with knowledgeable, direct SaaSy employees with the training and certifications to resolve your SaaS queries.
4. Allowance Rollovers: Ensure you don't lose out on unused time, maximising the service's value.

Book your free consultation today to learn more about how SaaSy Managed Services works; click here.