PRESS RELEASE – Birmingham, UK / 7th June 2021 – The SaaSy People announced today that it has been named Leading Experts In Nationwide Customer Support Outsourcing in the SME News UK Enterprise Awards 2021. The SaaSy People work with growing companies looking to differentiate their customer experience by providing world-class customer support to their customers.
SME News commented “The future is looking bright for The SaaSy People as it is on a high-growth path; across the next 12 months and beyond it plans to help more and more businesses to solve their customer service pains, and in turn, continue to open more vacancies with its 5-star Glassdoor profile and “OpenCompany” status, allowing customer service representatives to work within the industry they are devoted to.”
“We’re delighted to have been awarded the Leading Experts award, our teams deliver exceptional customer experiences on a daily basis and this award is testament to the consistent level of service they provide to our customers.” said Reece Couchman, CEO and Founder.
Handling over half a million minutes of support phone calls in 2020, with 100% UK based representatives online 24 hours a day, 7 days a week The SaaSy People help combat the problem where very often growing businesses of all sizes neglect existing customers as they focus on acquiring new business, this causes existing customers to quickly become dissatisfied with service and ultimately churn - losing revenue.
“We want customers to remember their interactions with our customer’s businesses for all the right reasons and recommend their product/service by word of mouth and five-star reviews; which are not only the most organic forms of advertising but also the most cost-effective and powerful. This award helps cement our belief that we’re the partner of choice for high-quality outsourced customer support” said Couchman.
More information on the SME News UK Enterprise awards can be found at sme-news.co.uk/awards/uk-enterprise-awards.
ABOUT THE SAASY PEOPLE
The SaaSy People are a 100% UK based outsourced customer support partner delivering exceptional customer experiences, every time. We delight companies' existing customer bases whilst they focus on growing their businesses.
For more information, please contact:
Ellie Smeeton, 0121 312 9919, PR@thesaasypeople.com